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Balanced Scorecard Basics

This course is currently available as E-Learning, or a private instructor-led class scheduled to suit your availabilty. You can click here to inquire further or you ask us for recommendations on similar classes.

Recommended Prerequisites

No prerequisites are required for this course.

Course Overview

Over the past several decades, organizations have come to realize that success cannot only be measured in dollars and cents. Intangible assets (like a company’s reputation, the knowledge base created by their employees, and training initiatives) can make up a huge portion of a company’s wealth.

It only makes sense, then, that we need a new tool to help us measure this expanded definition of success. Enter the balanced scorecard! This tool and its related components will help your organization identify, document, plan, and execute a balanced strategic mission. It will also help your organization evaluate and revise its strategic execution.

This course will introduce you to the basics of the balanced scorecard and help you determine if this powerful tool is a good fit for your organization.

Learning Objectives

Course Outline

  1. Course Overview
  2. Understanding the Balanced Scorecard
  3. What is the Balanced Scorecard?
  4. The Need for the Balanced Scorecard
  5. The Ingredients for Success
  6. Is the Balanced Scorecard Right for Us?
  7. Top Ten Scorecard Pitfalls
  8. Overview of the Balanced Scorecard Process
  9. The Big Picture
  10. Sample Strategy Map
  11. Sample Balanced Scorecard
  12. Sample Tactical Action Plan
  13. Creating a Project Vision Statement
  14. Why We’re Doing What We’re Doing
  15. Making a Statement
  16. Understanding Organizational Mission, Vision, and Values
  17. The Building Blocks for Your Balanced Scorecard
  18. Analyzing Sample Statements
  19. Plans and Processes to Build
  20. Building Core Plans
  21. A Checklist of Processes
  22. Case Study
  23. Building Balanced Scorecard Teams
  24. Personal Action Plan
  25. Recommended Reading List
  26. Post-Course Assessment

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