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Building Better Teams

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Recommended Prerequisites

No prerequisites are required for this course.

Course Overview

Teams are an important building block of successful organizations. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the basic unit that supports most organizations.

With teams at the core of corporate strategy, your success as an organization can often depend on how well you and other team members operate together. How are your problem-solving skills? Is the team enthusiastic and motivated to do its best? Do you work well together? This course can help you get there!

Learning Objectives

Course Outline

  1. Course Overview
  2. Defining Teams
  3. Establishing Team Norms
  4. Characteristics of Teams
  5. Ground Rules
  6. Team Contracts
  7. Working as a Team
  8. Your Team Player Type
  9. What’s Your Team Player Type?
  10. What Does it Mean To Have a Number?
  11. My Team Style
  12. Building Team Trust
  13. Why is Trust Important?
  14. Building Trust
  15. The Stages of Team Development
  16. Team Building with TORI
  17. Communication
  18. Defining Communication
  19. Listening Skills
  20. Becoming a Good Team Player
  21. Personal Action Plan
  22. Recommended Reading List
  23. Post-Course Assessment

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