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Business Ethics for the Office

This course is currently available as E-Learning, or a private instructor-led class scheduled to suit your availabilty. You can click here to inquire further or you ask us for recommendations on similar classes.

Recommended Prerequisites

No prerequisites are required for this course.

Course Overview

What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another.

This course will not provide you with an easy way to solve every ethical decision you will ever have to make. It will, however, help you define your ethical framework to make solving those ethical dilemmas easier. We’ll also look at some tools that you can use when you’re faced with an ethical decision. And, we’ll look at some techniques you can use so you don’t get stuck in an ethical quandary. Best of all, we’ll look at a lot of case studies so that you can practice making decisions in a safe environment.

Learning Objectives

Course Outline

  1. Course Overview
  2. What are Ethics?
  3. Defining Ethics and Morals
  4. Values Identification
  5. Bringing It All Together
  6. Taking Your Moral Temperature, Part One
  7. Why Bother with Ethics?
  8. Kohlberg’s Six Stages
  9. The Six Stages and Three Levels
  10. Identifying Stages
  11. Some Objective Ways of Looking at the World
  12. An Introduction to Philosophy
  13. Applying Philosophical Approaches
  14. What Does Ethical Mean?
  15. Merck Pharmaceuticals
  16. Decision Analysis
  17. Avoiding Ethical Dilemmas
  18. Some Easy Strategies
  19. Case Studies
  20. Pitfalls and Excuses
  21. Developing an Office Code of Ethics
  22. Are You Ready?
  23. Sample Codes of Ethics
  24. Your Code of Ethics
  25. 22 Keys to an Ethical Office
  26. The 22 Keys
  27. Pre-Assignment Review
  28. Basic Decision Making Tools
  29. The Three-Phase Model
  30. Phase One
  31. Phase Two
  32. Phase Three
  33. The Problem Solving Toolkit
  34. Ethical Decision Making Tools
  35. Three Types of Tools
  36. Case Study
  37. Dilemmas with Company Policy
  38. Dilemmas with Co-Workers
  39. Potential Dilemmas
  40. Case Studies
  41. Dilemmas with Clients
  42. Potential Dilemmas
  43. Making Connections
  44. Dilemmas and Supervisors
  45. Dilemmas with Your Supervisor
  46. Dilemmas as a Supervisor
  47. What to Do When You Make a Mistake
  48. Taking Your Moral Temperature, Part Two
  49. Personal Action Plan
  50. Recommended Reading List
  51. Post-Course Assessment

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