Business Leadership – Becoming Management Material
This course is currently available as E-Learning, or a private instructor-led class scheduled to suit your availabilty. You can click here to inquire further or you ask us for recommendations on similar classes.
Recommended Prerequisites
No prerequisites are required for this course.
Course Overview
This course is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done.
At its core, leadership means setting goals, lighting a path, and persuading others to follow. But the responsibility entails much more. Leaders must get their message out in a way that inspires, make the most of their limited time, and build roads to precious resources. They must negotiate alliances, improve their colleagues, and align the ambitions of the many with the needs of the organization.
What makes for a great leader? Is it something to do with inward characteristics, such as confidence and focus? Is it more about outward presence, including charm and compassion? Or is it about the ability to create a vision and get others to commit to it?
The answer is all of the above. By accepting the challenge to lead, you come to realize that the only limits are those you place on yourself.
Learning Objectives
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Define your role as a manager and identify how that role differs from other roles you have had
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Understand the management challenge and the new functions of management
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Discover how you can prepare for and embrace the forces of change
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Identify ways to get you and your workspace organized and get a jump on the next crisis
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Identify your leadership profile and explore ways to use this knowledge to improve your success as a manager
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Enhance your ability to communicate with others in meetings and through presentations
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Create an action plan for managing your career success
Course Outline
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Course Overview
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About the Learning Organization
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What is a Learning Organization?
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Are You a Lifelong Learner?
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Achieving Personal Mastery
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What is Personal Mastery?
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Your Personal Vision
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Our Personal Vision and Our Values
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Analyzing Our Mental Models
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Achieving a Shared Vision
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Team Learning
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Systems Thinking
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Understanding Leadership
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About Leadership
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Understanding Your Comfort Zone
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Managing Performance
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Servant Leadership
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Onboarding and Orientation
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Five Practices
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Practice One
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Practice Two
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Practice Three
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Image Identification
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Practice Four
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Practice Five
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Practices in Practice
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Building Trust
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The Cycle of Trust and Performance
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Trust Exercise
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Managing Change
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About Change
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Making Connections
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Key Factors in Successful Change
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Case Study: Getting More from the Last Hour
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The Four Room Apartment
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Time Management Tips and Tricks
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Getting Things in Order
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Mastering E-mail
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Time Management Tips
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Managers vs. Leaders
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Types of Thinking
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Directional Thinking
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Consequential Thinking
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Ethics 101
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Influence Strategies
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Managing Relationships
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The Relationship Cycle
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Coaching Through Conflict
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Preparing for Conflict
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Managing Stress
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A Simple Problem Solving Process
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Systematic Problem Solving
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Personal Problems
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Strategic Planning
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SWOT Analysis
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Individual Analyses
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Doing Delegation Right
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What is Delegation?
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Defining Delegation
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Levels of Delegation
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Delegation Case Study
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Criteria for Useful Feedback
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Feedback Techniques
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Feedback Techniques
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Case Study
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Mastering Your Body Language
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Meeting Management
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Preparing for Meetings
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Managing Meetings
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Presentation Tips
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Pumping up a Presentation
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Personal Development
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Personal Action Plan
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Recommended Reading List
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Post-Course Assessment