Business Leadership – Becoming Management Material

This course is currently available as E-Learning, or a private instructor-led class scheduled to suit your availabilty. You can click here to inquire further or you ask us for recommendations on similar classes.

Recommended Prerequisites

No prerequisites are required for this course.

Course Overview

This course is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done.

At its core, leadership means setting goals, lighting a path, and persuading others to follow. But the responsibility entails much more. Leaders must get their message out in a way that inspires, make the most of their limited time, and build roads to precious resources. They must negotiate alliances, improve their colleagues, and align the ambitions of the many with the needs of the organization.

What makes for a great leader? Is it something to do with inward characteristics, such as confidence and focus? Is it more about outward presence, including charm and compassion? Or is it about the ability to create a vision and get others to commit to it?

The answer is all of the above. By accepting the challenge to lead, you come to realize that the only limits are those you place on yourself.

Learning Objectives

• Define your role as a manager and identify how that role differs from other roles you have had
• Understand the management challenge and the new functions of management
• Discover how you can prepare for and embrace the forces of change
• Identify ways to get you and your workspace organized and get a jump on the next crisis
• Identify your leadership profile and explore ways to use this knowledge to improve your success as a manager
• Enhance your ability to communicate with others in meetings and through presentations
• Create an action plan for managing your career success

Course Outline

1. Course Overview
2. About the Learning Organization
3. What is a Learning Organization?
4. Are You a Lifelong Learner?
5. Achieving Personal Mastery
6. What is Personal Mastery?
7. Your Personal Vision
8. Our Personal Vision and Our Values
9. Analyzing Our Mental Models
10. Achieving a Shared Vision
11. Team Learning
12. Systems Thinking
13. Understanding Leadership
14. About Leadership
15. Understanding Your Comfort Zone
16. Managing Performance
17. Servant Leadership
18. Onboarding and Orientation
19. Five Practices
20. Practice One
21. Practice Two
22. Practice Three
23. Image Identification
24. Practice Four
25. Practice Five
26. Practices in Practice
27. Building Trust
28. The Cycle of Trust and Performance
29. Trust Exercise
30. Managing Change
31. About Change
32. Making Connections
33. Key Factors in Successful Change
34. Case Study: Getting More from the Last Hour
35. The Four Room Apartment
36. Time Management Tips and Tricks
37. Getting Things in Order
38. Mastering E-mail
39. Time Management Tips
40. Managers vs. Leaders
41. Types of Thinking
42. Directional Thinking
43. Consequential Thinking
44. Ethics 101
45. Influence Strategies
46. Managing Relationships
47. The Relationship Cycle
48. Coaching Through Conflict
49. Preparing for Conflict
50. Managing Stress
51. A Simple Problem Solving Process
52. Systematic Problem Solving
53. Personal Problems
54. Strategic Planning
55. SWOT Analysis
56. Individual Analyses
57. Doing Delegation Right
58. What is Delegation?
59. Defining Delegation
60. Levels of Delegation
61. Delegation Case Study
62. Criteria for Useful Feedback
63. Feedback Techniques
64. Feedback Techniques
65. Case Study
66. Mastering Your Body Language
67. Meeting Management
68. Preparing for Meetings
69. Managing Meetings
70. Presentation Tips
71. Pumping up a Presentation
72. Personal Development
73. Personal Action Plan
74. Recommended Reading List
75. Post-Course Assessment