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Business Writing That Works

This course is currently available as E-Learning, or a private instructor-led class scheduled to suit your availabilty. You can click here to inquire further or you ask us for recommendations on similar classes.

Recommended Prerequisites

Course Overview

We all know what good writing is. It’s the novel we can’t put down, the poem we never forgot, and the speech that changes the way we look at the world. Good writing is the memo that gets action and the letter that says what a phone call can’t.

In business writing, the language is concrete, the point of view is clear, and the points are well expressed. Good writing is hard work, and even the best writers get discouraged. However, with practice you can feel more confident about your own writing. This course will give you the tools to become a better writer.

Learning Objectives

Course Outline

  1. Course Overview
  2. Why Write?
  3. Be Clear
  4. Writing Clearly
  5. Making Connections
  6. Be Concise
  7. Writing Concisely
  8. Rewriting Exercises
  9. Be Complete
  10. Making Your Writing Complete
  11. Making Connections
  12. Be Correct
  13. Word Agreement
  14. Making Words Agree
  15. Rewriting Exercises
  16. Active and Passive Voice
  17. Sentences and Sentence Types
  18. Sentences and Paragraphs
  19. Making Connections
  20. Readability Index
  21. About the Index
  22. Using the Index
  23. Manners and Courtesy
  24. Courtesy
  25. What’s My Style?
  26. Practical Language
  27. Inclusive Language
  28. Sentence Construction
  29. Punctuation
  30. The Comma
  31. The Semi-Colon
  32. The Colon
  33. The Apostrophe
  34. Writing Business Letters
  35. Steps to Writing Business Letters
  36. Parts of a Business Letter
  37. Types of Letters
  38. Dissecting Letters
  39. Writing Effective E-mails
  40. E-mail Basics
  41. Managing E-Mail
  42. E-mail at Work
  43. Spelling and Proofreading
  44. Spelling Tips
  45. Proofreading Tips
  46. Writing Memos
  47. The Anatomy of a Memo
  48. Acme Funfest
  49. Reviewing Your Writing
  50. Writing Challenges
  51. Personal Action Plan
  52. Recommended Reading List
  53. Post-Course Assessment

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