Change Management – Change and How to Deal With It
This course is currently available as E-Learning, or a private instructor-led class scheduled to suit your availabilty. You can click here to inquire further or you ask us for recommendations on similar classes.
Recommended Prerequisites
No prerequisites are required for this course.
Course Overview
Change is something that excites people who love opportunities for growth, to see and learn about new things, or who like to shift the status quo. Some changes, however, are harder to adjust to and lead to expressions of resistance and anger. We can take concrete steps to make change more palatable by understanding people’s hesitation, enlisting the help of others, setting up plans, and managing stressors. These steps can also ensure that desired changes are implemented successfully. In this course, you will learn how to manage and cope with change and how to help those around you too.
Learning Objectives
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Accept there are no normal or abnormal ways of reacting to change, but that we must start from where we are
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See change not as something to be feared and resisted but as an essential element of the world to be accepted
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Understand that adapting to change is not technical but attitudinal. Change is not an intellectual issue but one that strikes at who you are
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Recognize that before we can embrace the way things will be, we may go through a process of grieving, and of letting go of the way things used to be
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See change as an opportunity for self-motivation and innovation
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Identify strategies for helping change be accepted and implemented in the workplace
Course Outline
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Course Overview
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What is Change?
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The Change Cycle
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The Three Phases
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Insights
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The Human Reaction to Change
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The Pace of Change
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The Trend of Change
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Case Study: Getting More from the Last Hour
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The Four Room Apartment
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The Framework
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Making Connections
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Dealing with Resistance
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Adapting to Change
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Understanding Resiliency
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Pre-Assignment Review
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Strategies for Dealing with Anger
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Managing Anger
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Dealing with the Anger of Others
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Managing Stress
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Stress Management Techniques
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Adjusting Your Attitude
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Personal Action Plan
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Recommended Reading List
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Post-Course Assessment