Change Management – Change and How to Deal With It

Recommended Prerequisites

No prerequisites are required for this course.

Course Overview

Change is something that excites people who love opportunities for growth, to see and learn about new things, or who like to shift the status quo. Some changes, however, are harder to adjust to and lead to expressions of resistance and anger. We can take concrete steps to make change more palatable by understanding people’s hesitation, enlisting the help of others, setting up plans, and managing stressors. These steps can also ensure that desired changes are implemented successfully. In this course, you will learn how to manage and cope with change and how to help those around you too.

Learning Objectives

• Accept there are no normal or abnormal ways of reacting to change, but that we must start from where we are
• See change not as something to be feared and resisted but as an essential element of the world to be accepted
• Understand that adapting to change is not technical but attitudinal. Change is not an intellectual issue but one that strikes at who you are
• Recognize that before we can embrace the way things will be, we may go through a process of grieving, and of letting go of the way things used to be
• See change as an opportunity for self-motivation and innovation
• Identify strategies for helping change be accepted and implemented in the workplace

Course Outline

1. Course Overview
2. What is Change?
3. The Change Cycle
4. The Three Phases
5. Insights
6. The Human Reaction to Change
7. The Pace of Change
8. The Trend of Change
9. Case Study: Getting More from the Last Hour
10. The Four Room Apartment
11. The Framework
12. Making Connections
13. Dealing with Resistance
14. Adapting to Change
15. Understanding Resiliency
16. Pre-Assignment Review
17. Strategies for Dealing with Anger
18. Managing Anger
19. Dealing with the Anger of Others
20. Managing Stress
21. Stress Management Techniques
22. Adjusting Your Attitude
23. Personal Action Plan
24. Recommended Reading List
25. Post-Course Assessment