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Change Management – Change and How to Deal With It

This course is currently available as E-Learning, or a private instructor-led class scheduled to suit your availabilty. You can click here to inquire further or you ask us for recommendations on similar classes.

Recommended Prerequisites

No prerequisites are required for this course.

Course Overview

Change is something that excites people who love opportunities for growth, to see and learn about new things, or who like to shift the status quo. Some changes, however, are harder to adjust to and lead to expressions of resistance and anger. We can take concrete steps to make change more palatable by understanding people’s hesitation, enlisting the help of others, setting up plans, and managing stressors. These steps can also ensure that desired changes are implemented successfully. In this course, you will learn how to manage and cope with change and how to help those around you too.

Learning Objectives

Course Outline

  1. Course Overview
  2. What is Change?
  3. The Change Cycle
  4. The Three Phases
  5. Insights
  6. The Human Reaction to Change
  7. The Pace of Change
  8. The Trend of Change
  9. Case Study: Getting More from the Last Hour
  10. The Four Room Apartment
  11. The Framework
  12. Making Connections
  13. Dealing with Resistance
  14. Adapting to Change
  15. Understanding Resiliency
  16. Pre-Assignment Review
  17. Strategies for Dealing with Anger
  18. Managing Anger
  19. Dealing with the Anger of Others
  20. Managing Stress
  21. Stress Management Techniques
  22. Adjusting Your Attitude
  23. Personal Action Plan
  24. Recommended Reading List
  25. Post-Course Assessment

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