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Delegation – The Art of Delegating Effectively

This course is currently available as E-Learning, or a private instructor-led class scheduled to suit your availabilty. You can click here to inquire further or you ask us for recommendations on similar classes.

Recommended Prerequisites

No prerequisites are required for this course.

Course Overview

Effective delegation is one of the most valuable skills you can master. It reduces your workload and develops employee skills. Delegating prepares employees who work for you to be able to handle your responsibilities and simultaneously allows you to advance to other career opportunities within your organization.

Delegation is often one of the hardest skills for a manager to master. However, the skill can be learned. This course will explore many of the facets of delegation, including when to delegate and whom to delegate to. We will also go through the delegation process step by step and learn about techniques to overcome problems.

Learning Objectives

Course Outline

  1. Course Overview
  2. Why Delegate?
  3. Advantages and Disadvantages
  4. More on Delegation
  5. Self-Assessment
  6. What is Delegation?
  7. Delegation Definitions
  8. Levels of Delegation
  9. Guidelines for Success
  10. Lateral Delegation
  11. Pre-Assignment Review
  12. Picking the Right Person
  13. The Delegation Meeting
  14. Putting it into Practice
  15. Giving Instructions
  16. Three Types of Instructions
  17. Preparing Instructions
  18. Monitoring Delegation
  19. Practicing Delegation
  20. Decision One
  21. Decision Two
  22. Decision Three
  23. Decision Four
  24. Decision Five
  25. Giving Feedback
  26. The Ingredients of Good Feedback
  27. Case Studies
  28. Becoming a Good Delegator
  29. Personal Action Plan
  30. Recommended Reading List
  31. Post-Course Assessment

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