Disability Awareness – Working with People with Disabilities

This course is currently available as E-Learning, or a private instructor-led class scheduled to suit your availabilty. You can click here to inquire further or you ask us for recommendations on similar classes.

Recommended Prerequisites

No prerequisites are required for this course.

Course Overview

People with disabilities represent a significant and largely underutilized resource for businesses. Many disabled persons are underemployed or unemployed. As a result of advocates for diversity, as well as a shrinking labor pool, employers are taking a serious look at hiring and retaining people with disabilities. This course will give supervisors, managers, and human resource consultants tools and tips for creating a diverse workplace.

Learning Objectives

• Prepare to welcome people with disabilities into your workplace
• Interact with people with disabilities
• Identify and overcome barriers in the workplace
• Use respectful, appropriate, acceptable language in any circumstance
• Understand what your company can do during hiring and interviewing
• Understand what job accommodation is and how it applies in your workplace

Course Outline

1. Course Overview
2. Defining Terms
3. What are Disabilities?
4. About Stereotypes
5. Some Common Phrases and the Stereotypes Behind Them
6. Misconceptions and Realities
7. A Business Case
8. Getting Into It
9. Summary
10. Dissecting Labels
11. Giving Your Words Some Thought
12. Being Practical
13. Mingle with Me
14. Accessibility
15. Physical Access
16. Barriers
17. Case Studies
18. The Cornerstones of Diversity
19. About the Cornerstones
20. Knowledge
21. Understanding
22. Acceptance
23. Behavior
24. Pre-Assignment Review
25. Encouraging Diversity by Hiring
26. What Can We Ask?
27. What Can the Candidate Expect?
28. Using the STOP Technique
29. The Four Steps
30. Making Connections
31. Communication Essentials for Disability Awareness
32. Ground Rules to Get Started
33. Respecting Confidentiality
34. Preparing Documentation
35. Communication Styles
36. Dichotomies in Theory
37. Dichotomies in Action
38. Critical Conversations
39. Introductory Elements
40. Getting the Conversation Started
41. Taking it One Step Further
42. How Do We Make It Happen?
43. How Far Do You Go In Accommodation?
44. Value of Job Shadows
45. Personal Action Plan
46. Recommended Reading List
47. Post-Course Assessment