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Disability Awareness – Working with People with Disabilities

This course is currently available as E-Learning, or a private instructor-led class scheduled to suit your availabilty. You can click here to inquire further or you ask us for recommendations on similar classes.

Recommended Prerequisites

No prerequisites are required for this course.

Course Overview

People with disabilities represent a significant and largely underutilized resource for businesses. Many disabled persons are underemployed or unemployed. As a result of advocates for diversity, as well as a shrinking labor pool, employers are taking a serious look at hiring and retaining people with disabilities. This course will give supervisors, managers, and human resource consultants tools and tips for creating a diverse workplace.

Learning Objectives

Course Outline

  1. Course Overview
  2. Defining Terms
  3. What are Disabilities?
  4. About Stereotypes
  5. Some Common Phrases and the Stereotypes Behind Them
  6. Misconceptions and Realities
  7. A Business Case
  8. Getting Into It
  9. Summary
  10. Dissecting Labels
  11. Giving Your Words Some Thought
  12. Being Practical
  13. Mingle with Me
  14. Accessibility
  15. Physical Access
  16. Barriers
  17. Case Studies
  18. The Cornerstones of Diversity
  19. About the Cornerstones
  20. Knowledge
  21. Understanding
  22. Acceptance
  23. Behavior
  24. Pre-Assignment Review
  25. Encouraging Diversity by Hiring
  26. What Can We Ask?
  27. What Can the Candidate Expect?
  28. Using the STOP Technique
  29. The Four Steps
  30. Making Connections
  31. Communication Essentials for Disability Awareness
  32. Ground Rules to Get Started
  33. Respecting Confidentiality
  34. Preparing Documentation
  35. Communication Styles
  36. Dichotomies in Theory
  37. Dichotomies in Action
  38. Critical Conversations
  39. Introductory Elements
  40. Getting the Conversation Started
  41. Taking it One Step Further
  42. How Do We Make It Happen?
  43. How Far Do You Go In Accommodation?
  44. Value of Job Shadows
  45. Personal Action Plan
  46. Recommended Reading List
  47. Post-Course Assessment

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