Disability Awareness – Working with People with Disabilities
This course is currently available as E-Learning, or a private instructor-led class scheduled to suit your availabilty. You can click here to inquire further or you ask us for recommendations on similar classes.
Recommended Prerequisites
No prerequisites are required for this course.
Course Overview
People with disabilities represent a significant and largely underutilized resource for businesses. Many disabled persons are underemployed or unemployed. As a result of advocates for diversity, as well as a shrinking labor pool, employers are taking a serious look at hiring and retaining people with disabilities. This course will give supervisors, managers, and human resource consultants tools and tips for creating a diverse workplace.
Learning Objectives
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Prepare to welcome people with disabilities into your workplace
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Interact with people with disabilities
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Identify and overcome barriers in the workplace
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Use respectful, appropriate, acceptable language in any circumstance
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Understand what your company can do during hiring and interviewing
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Understand what job accommodation is and how it applies in your workplace
Course Outline
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Course Overview
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Defining Terms
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What are Disabilities?
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About Stereotypes
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Some Common Phrases and the Stereotypes Behind Them
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Misconceptions and Realities
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A Business Case
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Getting Into It
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Summary
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Dissecting Labels
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Giving Your Words Some Thought
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Being Practical
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Mingle with Me
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Accessibility
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Physical Access
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Barriers
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Case Studies
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The Cornerstones of Diversity
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About the Cornerstones
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Knowledge
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Understanding
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Acceptance
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Behavior
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Pre-Assignment Review
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Encouraging Diversity by Hiring
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What Can We Ask?
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What Can the Candidate Expect?
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Using the STOP Technique
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The Four Steps
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Making Connections
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Communication Essentials for Disability Awareness
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Ground Rules to Get Started
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Respecting Confidentiality
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Preparing Documentation
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Communication Styles
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Dichotomies in Theory
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Dichotomies in Action
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Critical Conversations
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Introductory Elements
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Getting the Conversation Started
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Taking it One Step Further
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How Do We Make It Happen?
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How Far Do You Go In Accommodation?
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Value of Job Shadows
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Personal Action Plan
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Recommended Reading List
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Post-Course Assessment