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Employee Accountability

This course is currently available as E-Learning, or a private instructor-led class scheduled to suit your availabilty. You can click here to inquire further or you ask us for recommendations on similar classes.

Recommended Prerequisites

No prerequisites are required for this course.

Course Overview

An article in the March 11, 2010 edition of TIME magazine purported to explain “why we have entered the post-trust era.” Indeed, we seem to be in a time where people act inappropriately and then refuse to take responsibility for their actions. Who can we blame for the world economic crisis, issues with religion, the outcomes of our governments, or the state of the environment? More to the point, why do we spend so much time and energy looking to pin the blame on someone (usually anyone but ourselves)?

With this in mind, it’s no wonder that organizations who promote accountability are more successful and more productive. In this course, you will learn about what accountability is, how to promote it in your organization, and how to become more accountable to yourself and others.

Learning Objectives

Course Outline

  1. Course Overview
  2. Defining Accountability
  3. What is Accountability?
  4. The Era of Distrust
  5. Lessons Learned
  6. Creating an Accountable Organization
  7. The Accountability Cycle
  8. The Building Blocks
  9. Case Study
  10. Accountability Starts with Me!
  11. Pre-Assignment Review
  12. Setting Goals and Expectations
  13. Tips and Tricks
  14. Making Connections
  15. Top Ten Ways to Create and Share Ownership
  16. Doing Delegation Right
  17. Understanding Delegation
  18. Monitoring Delegation
  19. Offering Feedback
  20. The Ingredients of Good Feedback
  21. Making Connections
  22. A Toolbox for Managers
  23. Personal Action Plan
  24. Recommended Reading List
  25. Post-Course Assessment

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