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Orientation Handbook – Getting Employees Off to a Good Start

This course is currently available as E-Learning, or a private instructor-led class scheduled to suit your availabilty. You can click here to inquire further or you ask us for recommendations on similar classes.

Recommended Prerequisites

No prerequisites are required for this course.

Course Overview

An effective human resource professional knows that managing employee performance is more than responding to problems, conducting performance reviews, or hiring staff. Performance management begins with an orientation to the organization and the job, and continues on a daily basis as employees are trained and coached.

A thoughtful new employee orientation program, coupled with an employee handbook (or website) that communicates workplace policies, can reduce turnover and those reductions save your organization money. Whether your company has two employees or a thousand employees, don’t leave employee retention to chance. Engage them from the moment they are hired; give them what they need to feel welcome, and let them impress you with what they bring to your company.

Learning Objectives

Course Outline

  1. Course Overview
  2. Finding, Hiring, and Keeping Good People
  3. Building Employee Commitment and Engagement
  4. The Four Components
  5. Clarity
  6. Clarity Exercise
  7. Competence
  8. Influence
  9. Appreciation
  10. Perception
  11. Why Perception is Important
  12. Your Perceptions
  13. Fast-Track Orientation
  14. Designing a Successful Orientation Program
  15. Using Your Experience
  16. Mistakes to Avoid
  17. Characteristics of a Successful Orientation Process
  18. The Commitment Curve
  19. The Big Picture
  20. Stages of the Curve
  21. Applying the Curve
  22. Nine Orientation Habits of World-Class Employers
  23. Obtaining Buy-In
  24. Employee Training
  25. Preparing Effective Training
  26. Addressing Learner Needs and Expectations
  27. Learning and Training Styles
  28. Building and Sustaining Interest
  29. Methodology
  30. Case Study
  31. Adult Learning
  32. Principles of Adult Learning
  33. Applying the Principles
  34. Working with External Providers
  35. Helping People Make Connections
  36. Establishing Good Relationships
  37. Buddy, Please Help Me Out…
  38. Creating Employee Manuals
  39. A Bridge to Onboarding
  40. Personal Action Plan
  41. Recommended Reading List
  42. Post-Course Assessment

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