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Survival Skills for the New Trainer

This course is currently available as E-Learning, or a private instructor-led class scheduled to suit your availabilty. You can click here to inquire further or you ask us for recommendations on similar classes.

Recommended Prerequisites

No prerequisites are required for this course.

Course Overview

Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. Some individuals become trainers because they are passionate about sharing their knowledge and about helping people. Others become trainers because their employer asks them to get involved in mentoring, training, or coaching new or existing employees. Trainers also get started when they want to make some changes to their daily activities, but wish to continue contributing to a particular organization or industry.

If you are thinking about becoming a trainer, or have started doing some training already and want to know more about what will help you to become an excellent trainer, this course will help. This course is designed as an exploration of the essential skills that trainers need to develop, and to get you started in the learning process in an interactive and fun environment.

Learning Objectives

Course Outline

  1. Course Overview
  2. What Makes a Good Trainer?
  3. Background Information
  4. Pre-Assignment Review
  5. Adult Learning
  6. Personal Best, Professional Best
  7. Being Genuine
  8. Assertiveness Skills
  9. Asking the Right Questions
  10. Asking Good Questions
  11. Probing
  12. Pushing My Buttons
  13. Listening Skills
  14. Can You Hear Me?
  15. Active Listening Skills
  16. What is Said and What is Heard
  17. Connecting with People
  18. Rapport Building
  19. Facilitative Training
  20. Do I Have What it Takes?
  21. Defusing Difficult Participants
  22. Essentials for Success
  23. Do’s and Don’ts for New Trainers
  24. Personal Action Plan
  25. Recommended Reading List
  26. Post-Course Assessment

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