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Tough Topics – Talking to Employees about Personal Hygiene

This course is currently available as E-Learning, or a private instructor-led class scheduled to suit your availabilty. You can click here to inquire further or you ask us for recommendations on similar classes.

Recommended Prerequisites

No prerequisites are required for this course.

Course Overview

As a manager, you’re probably used to dealing with tough situations: employees who insist on being late, team members who miss deadlines, and staff members who can’t get along. But conversations about an employee’s personal appearance are a whole different ball game. It’s something that we often avoid talking about, or worse, make light of.

This course has two major themes. First, we’ll give you a framework for having those tough conversations. We’ll also give you some guidelines for customizing that framework for your organization. Then, we’ll look at some common tough conversations that come up, including body odor, flatulence, poor clothing and hair decisions, and bad breath. You’ll walk away well prepared for any kind of challenging conversation.

Learning Objectives

Course Outline

  1. Course Overview
  2. Let’s Talk About It!
  3. Guidelines for Difficult Conversations
  4. A Step-by-Step Guide
  5. Getting the Facts
  6. Making Connections
  7. Overcoming Objections
  8. Common Barriers
  9. Making Connections
  10. Bad Hair Days (And Weeks… and Months…)
  11. Addressing Piercings and Body Artwork
  12. Helping Employees Dress for Success
  13. Bad Breath
  14. Body Odor
  15. Gastrointestinal Issues
  16. Bad Habits
  17. Putting it into Practice
  18. Personal Action Plan
  19. Recommended Reading List
  20. Post-Course Assessment

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